Recruitment Of Secretary / Call Center Representative At JobMax, Ikeja, Lagos

JobMax - We are a fast paced human resource business solutions firm with an array of value offerings to Corporate organisations.

We are recruiting to fill the position below:

Job Title: Secretary / Call Center Representative

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Manage inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets.

Requirements and skills

Min of OND in any discipline

Must be resident around Ikeja or it environ.

Previous experience in a customer support role is an added advantage

Females preferably for gender equality.

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively.

Salary

N35,000 / month.

Application Closing Date

10th April, 2023.

Method of Application

Interested and qualified candidates should send their CV to: jobmaxrecruiters@gmail.com using "Secretary / Call Center Representative" as the subject of the mail.

Note: Only qualified candidates will be shortlisted