Recruitment Of Customer Service Executive At Proxynet Communications, Lagos

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Job Description

We need an experienced, responsible and trust worthy individual to fill this role of a Customer Service Officer (Front Desk)  

Only Female and must reside in Lagos

Responsibilities

Greet guests and provide them with superb customer service.

Ensure the reception is neat, presentable, and equipped with all the necessary supplies

Answer all client questions and incoming calls.

Redirect phone calls to the appropriate department and take down messages.

Accept all letters and packages, and distribute them to their appropriate departments.

Monitor, organize and forward emails.

Maintain records and files.

Requirements

B.Sc Degree in any discipline. Customer Service certification would be an added advantage

Must have 4 to 5 years working experience.

Proven customer support experience

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Good Social Media Management Skills

Good Use of Office Package

Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Good Computer Skills

Must reside in Lagos and on the Mainland

Application Closing Date

19th January, 2023.

How to Apply

Interested and qualified candidates should forward their CV to: recruitment@proxynetgroup.com using the Job Title as the subject of the email.