Recruitment Of Field Support Specialist In An Outsourcing Firm, Lagos

Job Title: Field Support Specialist

Location: Lagos

Category: Outsourced

Salary: Very Competitive

Job Description:

1. Coordinate user support efforts by diagnosing network and  

device problems and implementing technical or procedural solutions.

2. Implements proactive maintenance and sets up system  

monitoring, to reduce equipment failure and incident response  

time 

3. Manage maintenance and repair programs, making sure there  

are no service failures. 

4. Perform efficient field service activities, including on-site  

installation, upgrades, preventive maintenance and system repairs.

5. Prepare regular reports on all inspections and work orders as  

may be necessary. 

6. Proactively anticipate potential safety hazards and be prepared  

to undertake any emergency actions required.

Job Requirements:

1.Bachelor’s Degree or Higher National Diploma in Electrical Engineering, Mechanical Engineering or  

relevant discipline (2:1/ Upper credit minimum). 

2. 2+ years of Fibre/FTTH Operations 

3. Fundamental knowledge of network design and  

layout as well as fibre cabling.

4. Demonstrable capability to form and lead tactical response teams to resolve specific technical issues  

by delivering root-cause remediation and successful timely implementation 

5. An ability to deliver results in highly complex, technically challenging situations where collaboration  

across multiple teams is required 

6. Excellent analytical and quantitative skills; ability to use hard data and metrics to back up  

assumptions and develop business cases.

7. Experience working in the Telecommunications  

industry with a track record of technical  

achievement

Application Closing Date

30th November, 2022.

Method of Application

Interested and qualified candidates should send their CV to:

resume@ipnxnigeria.net using the Job title as the subject of the mail.