Recruitment Of Customer Care Officer / Call Center Operative At Future Views Services, Lagos

Future Views Services is a company that empowers the future leaders through training, mentorship and skills acquisition.

We are recruiting to fill the position below:

Job Title: Customer Care Officer / Call Center Operative

Location: Lagos

Employment Type: Full-time

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements

Candidates should possess a Bachelor's Degree, HND or OND qualification with 1 - 4 years work experience.

Salary

N50,000 - N105,000 / month.

Application Closing Date

12th December, 2022.

How to Apply

Interested and qualified candidates should submit their CV to: futureviewservices@gmail.com using the Job Title as the subject of the email.