Recruitment Of Reconciliation and Settlement Officer At Dreamlabs Nigeria Limited, Abuja

Dreamlabs Nigeria Limited is a leading IT Company in Abuja, Nigeria that harnesses the power of technology to develop innovative solutions to aid organizations’ employee productivity, automate their processes and create systems that boost efficiency.

We are recruiting to fill the position below:

Job Title: Reconciliation and Settlement Officer

Location: Abuja

Employment Type: Full-time

Job Summary

The Reconciliation and Settlement Officer is responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.

Responsibilities

Processing and settlement of transactions initiated using debit or credit cards and USSD across various gateways;

Ensure daily processing of net settlement files of banks via Nigeria Interbank Settlement Systems, Interswitch, or any other entity in line with SLA and industry standards.

Liaise with counterparties (NIBSS, processors, settlement banks) in relation to all daily settlements.

Attending to customer and merchant disputes and ensuring prompt resolution.

Ensure that failed settlement transactions are tracked and resolved daily.

Take ownership and respond to transaction issues, queries and other reconciliation and settlements escalations;

Investigate and effectively manage the resolution of disputed transactions in collaboration with relevant stakeholders

Liaising with switching companies and card schemes on Settlement issues.

Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.

Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.

Ensures timely reconciliation of all transactions done on the bank’s terminals.

Review and ensure that all partner charges in respect of payment services are accurate.

Ensure that all relevant transactions are posted accurately from both an accounting and customer perspective;

Review of expectations when not available and appropriate escalation.

Escalation of exceptions to the relevant stakeholders.

Ensure no loss of funds. Detect and escalate any loss of funds to all stakeholders promptly;

Performs electronic transaction analytics and reporting using Excel.

Develop Business Requirement Documents and SOPs for the automation of settlement processes.

Qualification and Experience

The Ideal Candidate must possess:

A Bachelor's Degree or its equivalent in Accounting, Finance or related field.

An ICAN qualification.

Digital Financial Services or banking industry experience.

Minimum of 3 years experience in a settlement and reconciliation role in a regulated financial institution.

Experience with electronic payment systems.

In-depth knowledge of payment processing- gateways.

Basic knowledge of International Financial Reporting Standards (IFRS).

Experience in setting up reconciliation and settlement processes as well as process improvement.

Skills:

Critical thinking and problem-solving skills

Strong analytical skills;

Understanding of payment industry transaction dynamics

Ability to work with a massive data set

Attention to details;

Understanding of reconciliation

Excellent Microsoft Excel skills

Leadership and team work skills

Organisation and Time management skills

Excellent verbal and written communication skills

Basic financial modelling and financial statement analysis skill

Excellent reporting skills.

Application Closing Date

31st October, 2022.

Method of Application

Interested and qualified candidates should send their CV to: jobs@dreamlabs.com.ng using the Job Title as the subject of the mail.