Recruitment Of Customer Experience Officer At God is Good Motors (GIGM), Utako, Abuja

God is Good Motors (GIGM) – Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria’s travel land-scape.

Title: Customer Experience Officer

Location: Utako, Abuja

Job Description

-Make or update travel reservation(s) for walk in guest using the online booking system.

-Create and maintain Guests/ reservation records.

-Resolve service matters in-person or virtually.

-Forward booking/traveling reschedule requests to the concerned unit.

-Announce arrival and departure information using the public address system.

-Assist with Guests’ luggage check in.

-Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).

-Adhere to all company policies and promote brand Goodwill.

-Promote/ Cross sell the GIGM online booking app and other Company products & services.

-Assist Guests that require special assistance to board or depart conveyance.

Job Requirements

B.Sc / HND [2.2 / Lower Credit] from an accredited / reputable tertiary Institution.

Deadline: 10th October, 2022.

How to Apply: Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the mail.