Recruitment Of Customer Care Representative At People2profit-NG, Ikeja and Lekki, Lagos

People2profit-NG - Our Client in the automobile sector is recruiting to fill the position below:

Job Title: Customer Care Representative

Locations: Ikeja and Lekki, Lagos

Employment Type: Full-time

Description

You are to act as a first point of contact to our prospective and existing customers, and will provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency. The ideal candidate loves talking to people and proactively solving issues.

Job Responsibilities

Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability

Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations

Build and maintain effective working relationships with operational colleagues and workshop staff.

Escalating customer's enquires to the right department and follow up on After Sales services

Creating a supervising and ensuring business area is ready for business of the day

Make suggestions for improvements in all matters within area of responsibility

Qualifications & Requirements

BSc / HND in English, Mass communication or other related courses

At least 5 years of relevant work experience in automobile sector

Excellent phone etiquette and good verbal, written, and interpersonal skills

Ability to multi-task, organizes, and prioritizes work

Proficiency in the use of Microsoft Office applications – MS Excel, Word and PowerPoint

Salary Range

N100,000 + other benefits.

Application Closing Date

20th October, 2022.

How to apply

Interested candidates should CV with application to: jobs.people2profit@gmail.com using "Customer Care Representative" as the subject of the mail

Note: Relevance experience working in an automobile space before applying might not be compulsory but it is desirable.