Recruitment Of Customer Care Attendant At Superlative Fitness Company, Ojuelegba, Lagos

Superlative Fitness company is recruiting qualified candidates to fill the position below:

Job Title: Customer Care Attendant

Location: Ojuelegba, Lagos

Employment Type: Full-time

Roles & Responsibilities

Call customers after an order is placed.

Provide knowledgeable and polite answers to inquiries regarding products.

Assist clients on ordering.

Deal with orders in the back office and liaise with logistics manager.

Follow-up on orders and liaise with customers.

Manage customer relationships utilizing our CRM tools.

Assist customers with after-sales services.

Resolve customers complaints.

Communicate concisely our company policies to clients.

Maintain and update regular client correspondence

Qualifications

Minimum qualification - OND

At least 1 year experience in customer service role.

We value work ethic, coach-ability, positive attitude, and past results you’ve delivered.

Have you delivered results in a similar role in the past? If so, that’s what we’re looking for!

Requirements:

Experience in communicating with 30+ customers per day (calls & social media)

Integrity, self-awareness and adaptability.

Excellent interpersonal and communication skills (verbal and written).

Have experience using Google Drive, Email, Microsoft Office Suite (Words, Excel & PowerPoint), Zoom/Skype & Facebook (in general).

Preferences:

Must be Female.

Resides in Lagos state.

Must have a working laptop and smartphone.

Experience in an online business environment.

Ability to work from home without being distracted.

Copywriting skill is an added advantage.

Application Closing Date

1st October, 2022.

Method of Application

Interested and qualified candidates should

https://docs.google.com/forms/d/e/1FAIpQLSeuEpeB2AGuz6vafbTJAU8ngFUgfn_0ddBYLrtdlgX332oXZg/viewform