Recruitment Of Billing Support Engineer At Ascentech Limited, Lagos

Job Title: Billing Support Engineer

Location: Lagos

Industry: Telecom/ ISP

Job Description

-Billing –Support –Engineer - Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)

-Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing

-Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.

-Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)

-Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.

-Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs

-Analysis of Events / Renewals/ Service/System in error, provide work around solutions

-Overall knowledge of the E2Eapplication, systems & solution for their application suite.

-Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.

-Accountable for meeting & improving SLA & KPIs for their application suite.

-Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.

-Support on work allocation (shifts, rotas)

-Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Requirements

Candidates should possess a Bachelor's Degree qualification

Experience: 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.

Functional Area:

IT Software - Application Programming, Operations & Maintenance Role Category: Operations , Automation , Telecom Billing Domain Role: Billing-Support Engineer Employment Type: Permanent Job, Full Time Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE

Application Closing Date

25th October, 2022.

Method of Application

Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the mail.