Recruitment Of Sales & Customer Services Officer At Workplace Centre Limited (TWPC), Lekki & Ikeja, Lagos

Workplace Centre Limited (TWPC) is a world-class skills development, ICT and HR Consulting Firm that adds significant value to its clients and society at large.

Title: Sales & Customer Services Officer

Location: Lekki & Ikeja, Lagos

Employment Type: Full Time / Permanent

Responsibilities

-Generating leads.

-Meeting or exceeding sales goals.

-Negotiating all contracts with prospective clients.

-Helping determine pricing schedules for quotes, promotions, and negotiations.

-Preparing weekly and monthly reports.

-Giving sales presentations to a range of prospective clients.

-Coordinating sales efforts with marketing programs.

-Understanding and promoting company programs.

-Obtaining deposits and balance of payment from clients.

-Preparing and submitting sales contracts for orders.

-Visiting clients and potential clients to evaluate needs or promote products and services.

-Responding promptly to customer inquiries.

-Communicating with customers through various channels.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Processing orders, forms, applications, and requests.

-Keeping records of customer interactions, transactions, comments, and complaints.

-Communicating and coordinating with colleagues as necessary.

-Providing feedback on the efficiency of the customer service process.

Requirements

First Degree (B.Sc./ HND) in Marketing, Communication, Business Administration or related discipline

3-5 years post-qualification experience in a similar role.

Required Competencies:

Excellent understanding of marketing tools & techniques across the different communication channels

Hands-on experience in leading a team

Analytical and problem-solving skills.

Excellent oral and written communication skills

Good report writing and presentation skills

Judgment and decision-making ability.

Deadline: 30th September, 2022.



How to Apply: Interested and qualified candidates should send their CV to: oluwaseyi.david@workplacecentre.twpctech.com using the Job Title and Location as the subject of the email.