Recruitment Of CUSTOMER SERVICE REPRESENTATIVE At Michaelstevens Consulting

CUSTOMER SERVICE REPRESENTATIVE

Our client, in a Hospitality sector is looking to hire a highly organized candidate with excellent people skills for the position of a Customer Service Representative. He/she will be our customers’ first point of contact, responsible for delivering first class Customer Support Experience, Undertaking various administrative duties. Candidate must be patient, empathetic and passionately communicative. Must understand the value of good communication skills.

Responsibilities

• Greeting guests upon arrival and making them feel welcomed

• Manage large amounts of incoming phone calls

• Administering check-ins and check-outs

• Providing front desks services for guests

• Processing guest payments.

• Processing meal and beverage requests

• Provide accurate, valid and complete information by using the right methods/tools

Requirements

• Minimum of 2 years experience

• Candidates must have first degree from a reputable university

• Exceptional Interpersonal skills

• Excellent written and verbal communicative skills

• Good time management and organisation skills

• Patience and good listening skills

How to Apply

Candidates who meet the requirements should send their CV and cover letter to jobs@michaelstevens-consulting.com on or before 30th September 2022 using job title as subject.