Kuddy Cosmetics Are Recruiting For The Position Of Customer Service Representative, Tradefair, Lagos

Kuddy Cosmetics has been a leading name in the beauty and makeup industry in Nigeria with an availability of over 50,000 skincare and makeup products on shelves in 15 locations in Nigeria. All products are carefully selected to meet the various needs and requirements of all our consumers.

Title: Customer Service Representative

Location: Tradefair, Lagos

Employment Type: Full-time

Job Description

Manage large amounts of incoming phone calls.

Generate sales leads.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customer.

Job Requirements

Candidates should possess an HND qualification.

2 – 3 years work experience.

Salary

N45,000 – N50,000 monthly

Deadline: 1st August, 2022.

How to Apply: Interested and qualified candidates should send their CV to: nudechukwu@kuddycosmetics.com using the Job Title as the subject of the mail.